Frequently Asked Questions - Brooks Hotel Dublin

Frequently Asked Questions - Brooks Hotel Dublin

We’ve gathered answers to some of the most commonly asked questions to help you plan your stay at Brooks Hotel with ease. From check-in times and parking information to dining options and nearby attractions, our FAQs are designed to provide clear, helpful details ahead of your visit. If you can’t find the information you’re looking for, our team will be happy to assist—just get in touch and we’ll take care of the rest.

Content Blocks

Bookings & Reservations

What’s the hotel’s reservation cancellation policy?

Cancellation policies vary depending on the reservation. For individual bookings, this is generally 24 hours. Please contact our reservations team at reservations@brookshotel.ie or +353 1 670 4000 for confirmation.

Do your room rates include VAT?
Yes, all room rates quoted include VAT at the current rate of 13.5%.

Can I request special requirements when booking?

Yes, special requests can be noted at the time of booking or by contacting our reservations team directly. Requests are subject to availability.

Still need help?

Check-In & Check-Out

What time is check in and check out?
Check-in is from 3:00 pm and check-out is at 12:00 noon.

Is it possible to get an early check-in?
Early check-in is subject to availability and cannot be guaranteed. If your room is not ready on arrival, we will be happy to store your luggage and welcome you to relax in our bar & brasserie.

Is it possible to get a late checkout?
Late check-out is subject to availability. Where available, it is charged at €30 per hour after 12:00 noon. Please enquire with reception or reservations in advance.

Do you offer luggage storage?
Yes, complimentary luggage storage is available for early arrivals and on the day of departure.

Check available rooms & rates

Facilities & Services

Is reception open 24 hours?
Yes, our reception desk is staffed 24 hours a day.

Is room service available?
Yes, room service is available 24 hours.

Is Wi-Fi available at Brooks Hotel?
Yes, complimentary Wi-Fi is available throughout the hotel.

Is the hotel air-conditioned?
Yes, all rooms are air-conditioned, with individual climate control panels in each guestroom.

Do you provide hairdryers in guestrooms?
Yes, all guestrooms are equipped with hairdryers.

Do you provide irons and ironing boards?
Yes, irons and ironing boards are available for guest use.

Do you offer a laundry service?
Yes, laundry service is available Monday to Friday. Items are collected from reception at 6:00 am and returned at approximately 5:00 pm the same day.

Contact Us

Dining & Breakfast

Do you offer breakfast at the hotel?
Yes, breakfast is served daily at Brooks Hotel. Details and timings are available at reception or at the time of booking.

Is there a restaurant or bar on site?
Yes, guests can dine at 62 Drury Street Bar & Brasserie, located within the hotel.

Learn More

Parking & Accessibility

Does the hotel have a car park?
There is a public car park located directly opposite the hotel. Brooks Hotel residents can avail of a discounted 24-hour parking rate of €20.

Where can I charge my electric car?
The nearest electric vehicle charging points are located on Golden Lane (less than a 3-minute walk) and Earlsfort Terrace by St. Stephen’s Green (approximately a 10-minute walk).

How far is it to walk to the Luas?
The St Stephen’s Green Luas stop (Green Line) is less than a 3-minute walk away. Abbey Street (Red Line) is approximately a 12-minute walk.

Parking

Policies

What is Brooks Hotel’s smoking policy?
Brooks Hotel is a smoke-free property. Smoking in guestrooms will result in a cleaning fee.

Can I bring my pet?
Only certified guide dogs are permitted at Brooks Hotel.

Do you have family rooms?
Yes, we offer Executive Triple Rooms rooms featuring one king-size bed and one single bed. We also have one set of interconnecting rooms (one king room connecting to one twin room), subject to availability.

Do you have cots available?
Yes, one baby cot can be provided free of charge. Please request this at the time of booking.

Do you offer babysitting services?
We can recommend a trusted third-party babysitting agency, subject to sufficient notice.

View Our Special Offers

Nearby Attractions & Transport

Where exactly is Brooks Hotel located in Dublin city centre?
Brooks Hotel is located at 59–62 Drury Street, just a 2-minute walk from Grafton Street and St. Stephen’s Green. Trinity College is around the corner, with the National Museum and National Gallery approximately a 10-minute walk away.

Can I get a bus from Dublin Airport to the hotel?
Yes, there are two main options:

  • Airlink Express 747 (Dublin Airport to Heuston Station) – stop at College Green, approx. 5-minute walk to the hotel
  • Aircoach (Dublin Airport to City Centre) – stop on Westmoreland Street, approx. 10-minute walk

A taxi from the airport takes approximately 30 minutes and costs between €30–€35, dropping you directly outside the hotel.

Things to do in Dublin
Good to know

  Newly Refurbished Hotel

  101 Air Conditioned Bedrooms

  City Centre Location

  Complimentary Wi-Fi

  Nearby Car Park

  62 Drury Street Bar & Brasserie

  Meeting Spaces

  Inhouse Cinema

  Concierge

  24 Hour Room Service

3 reasons to stay with us


Guaranteed best rate

Exclusive offers

Free cancellation up to 1-day prior to arrival when booking flexible rates

No hidden costs

Priority Room Allocation   

 

Nestled in the heart of Dublin’s vibrant creative quarter, Brooks Hotel puts you right in the heart of the city. Explore the local neighbourhood and its selection of galleries, boutiques, cafes, bars and restaurants. Grafton Street, St. Stephen’s Green, and the world renowned Temple Bar are just moments from the hotel.

Brooks Hotel boasts elegantly designed and air-conditioned guest rooms, a re-imagined lobby and our 62 Drury Street Bar & Brasserie. Inspire your journey at Brooks Hotel…